Product lists
No products in the cart.
100% Secure Checkout!
0
Order Now

About Us About Us About Us

About Us

Hotel Solutions LTD

Established in 2008, Hotel Solutions LTD began as a family venture with a vision to redefine hospitality services in Zanzibar. Over the years, we’ve grown to become a trusted partner for hotels, restaurants, and hospitality businesses, offering a comprehensive range of amenities, kitchenware, room products, and essential supplies.

Our journey started with a simple yet ambitious goal: to fill the gap in the supply chain as Zanzibar emerged as a premier tourist destination. Today, we proudly serve an expanding network of clients, helping them deliver unforgettable guest experiences.

With our headquarters located in the heart of a UNESCO World Heritage site near Stonetown, we are uniquely positioned to support customers across Unguja, Pemba, Tanzania—including Arusha and Dar es Salaam—and throughout East Africa.

Our Mission

At Hotel Solutions LTD, our mission is deeply rooted in quality and trust:
  • To deliver high-quality, cost-effective, and value-for-money products tailored for the hospitality industry.
  • To nurture lasting relationships with our clients, built on shared goals and mutual growth.
  • To respond promptly and effectively to the evolving needs of our clients.
  • To ensure 100% client satisfaction through dedication and attention to detail.
  • To foster a culture of continuous improvement for our services and solutions.
  • To uphold professional communication and engagement for achieving the highest standards in performance.

Our Vision

Our vision is to set the benchmark for excellence in hospitality by cultivating a culture of innovation, professionalism, and teamwork. We strive to empower our team and clients with solutions that are efficient, effective, and tailored to their unique needs.
With a commitment to evidence-based practices and strategic leadership, we aim to provide exceptional service and innovative, cost-effective solutions for the hospitality industry in Zanzibar and beyond.

Our Approach

We believe in a “Top to Bottom” leadership approach that places equal value on every team member’s contribution. By fostering an environment that nurtures individual potential and team synergy, we ensure that our services exceed client expectations.

From embracing innovation to committing to the highest standards of quality, every step we take is designed to enhance the hospitality experience.

Our Capacity

Hotel Solutions LTD takes pride in being the largest supplier of hospitality products in Zanzibar. Our state-of-the-art backup storage comprises over 20 containers (40 feet each), housing a remarkable inventory of over 4.8 billion individual items valued at $5 million. This robust capacity ensures we are always ready to meet the needs of our clients, no matter how large or urgent.

Our Services

We offer a wide array of services to meet the diverse needs of the hospitality industry:

Consultation

Full hotel utilities and amenities

Services and repairs

Gold standard kitchen, freezer, air conditioning, laundry room installation

Wholesale and retail services

Entertainment utilities and equipment services.

Our Clients

We’ve been privileged to collaborate with some of the most esteemed organizations in Zanzibar and beyond:
  • State Houses in Zanzibar and Dar es Salaam: Trusted to provide kitchenware and essential utilities for their operational needs.
  • Park Hyatt Zanzibar: Delivered custom kitchen installations for Qatar Airways and other international airline catering requirements.
  • Kendwa Rocks: Partnered for three consecutive years to supply equipment and amenities for their annual renovations and New Year festival celebrations.

Other esteemed clients include:

Each partnership is a testament to our unwavering commitment to quality, trust, and personalized service.

Meet the Team

Mr Salum Mohamed Mbarak

Chairman
Founder and majority shareholder with 20 years experience in the industry

Mrs Zuweina Suleiman

Vice Chairman
Co founder and shareholder with logistics and services experiences

Leonard Kauma

Managing Director
Managing the wholesale and retail part of the business with 20 years experience in the hospitality industry.

Ayoub Mussa

Head of Operations
Managing the whole company operations with the focus on services and repairs plus continuous professional development for the whole team.

Mohamed Hassan

Head of Sales
Managing sales and long term relationships with clients.
Hotel Solutions is a well established company with over 20 years of experience in the catering & Hotel supply sector in Zanzibar.
Usefull Links
Company Profile
Our Products
Follow us
Contact Us

Copyright © 2024 – All Rights Reserved Hotel Solutions

Search For Products

Popular
Product has been added to your cart

Consultation

Elevate your business operations with our hospitality solutions and expert consultation services. Whether you’re starting fresh or refining existing processes, we provide tailored advice to help you excel in delivering exceptional guest experiences.

Full Hotel Amenities

Availability of Basic Needs for Room Essentials as Bathroom, utensils and equipment elements

Services and repairs

spare parts and installations are part of our customer care service